Mars GCC Hyderabad: Genpact-run AI hub opens, aims for 1,000 jobs

Mars, the American maker of confectionery, pet food and other consumer brands, opened a Global Capability Centre (GCC) in Hyderabad on Thursday, 12 November 2026, set up together with the services firm Genpact. Telangana's IT and Industries Minister D. Sridhar Babu inaugurated the 60,000-square-foot centre in the Gachibowli Financial District. According to the company, the centre will open with more than 400 Genpact staff and aims to grow, over time, to 1,000 people employed by Mars itself. Its teams will work on artificial intelligence (AI), software and cloud engineering, automation, and data and analytics.

A Global Capability Centre is an office that a multinational company runs in another country to do work for its whole global business, such as technology, finance, analytics or customer operations. India has become the world's favourite location for these centres, and Hyderabad and Bengaluru have taken the largest share. An industry report released in October 2026 estimated that GCCs in India could add between 10 lakh and 14 lakh net jobs by 2031, and said Bengaluru and Hyderabad account for 67% of top-tier GCC office leasing.

The Mars centre is also an example of a model that is becoming common: a company does not build the centre alone, but works with an outsourcing partner that hires and runs the team first, and later hands the staff over. That is why the centre opens with Genpact employees and plans to shift to Mars's own payroll. For job seekers, it means the first round of hiring runs through the partner firm, and later roles may be direct jobs with the consumer goods company.

The work on offer reflects where GCC demand is moving. Recent hiring reports have shown overall GCC tech hiring slowing, while demand for AI, data and cybersecurity skills keeps rising. Mars's focus areas, AI, cloud engineering, automation and analytics, fall in that group. The term agentic AI, which the companies used, refers to AI software that can plan and complete a series of steps rather than only answer a question. The companies say these systems will work inside a governance framework built for Mars; how they will be used in practice has not been described in detail.

At the opening, Sridhar Babu said GCCs are important drivers of Telangana's economic growth and that Hyderabad should become a global hub for technology and innovation. Claus Aagaard, Mars's Chief Financial Officer, described India as an important market for the company and said the centre would help it strengthen how it works across markets and advance its digital capabilities.

Peepals calculation: Growing from more than 400 staff to 1,000 means the team would expand about two and a half times (1,000 ÷ 400 = 2.5). At full strength, 60,000 square feet works out to about 60 square feet of office space per person (60,000 ÷ 1,000). If the 1,000 posts are added to the more than 2,400 people Mars says it already employs in India, its India workforce would rise by about 42% (1,000 ÷ 2,400 ≈ 0.42). Our calculation from the reported figures.

Short-term: Hiring for technology, AI, cloud and analytics roles in Hyderabad gets another large employer, with the first jobs routed through Genpact.

Long-term: If the plan to reach 1,000 Mars employees holds, the centre will become one of the larger technology teams of a consumer goods company in the city, adding to Hyderabad's pull as a GCC destination.

Who is affected: Software, cloud, data and automation professionals in Hyderabad and Telangana; engineering and analytics graduates looking for GCC roles; Genpact staff working on the Mars account; and the state government, which is courting more such centres.

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