LTM, formerly LTIMindtree, launches GCC Origin unit for AI-built capability centres

LTM, the Indian IT services company formerly known as LTIMindtree, has launched GCC Origin, a separate business unit that will help foreign companies set up, run, expand and modernise Global Capability Centres (GCCs) in India. The company announced the unit on Wednesday, October 28, 2026, in a press release and a stock-exchange filing. GCC Origin will be led by Shailendra Singh, who reports to LTM's chief executive Venu Lambu, and it will use the company's BlueVerse agentic AI platform.

A Global Capability Centre is an office that a multinational company sets up in another country to do its own work, such as software development, data analysis, finance, customer operations or research, instead of hiring an outside vendor. India is a leading location for such centres because of its large pool of engineers and lower costs. For Indian IT services firms, GCCs are both a competitor and an opportunity: every task a client moves into its own Indian centre is work the IT firm no longer does under contract, but the client still needs help finding a site, hiring hundreds of people, setting up systems and running the centre in its early years.

LTM's move is a bet on the second half of that equation. By creating a dedicated unit with its own management and sales staff, the company is signalling that helping clients build GCCs is no longer a side service but a business line in its own right. The "build-operate-transfer" model it describes, where LTM sets up and runs a centre and then hands it over to the client, lets the IT firm earn fees during the build and operate years and keep a relationship after the handover.

The AI angle matters too. "Agentic AI" refers to software agents that can carry out multi-step tasks on their own, such as processing an invoice or answering a support ticket, rather than only answering questions. LTM says new centres will be designed around such tools from day one. This is the company's claim, and how much work AI agents actually take over in these centres will only become clear as clients use them. If it holds, centres may need fewer people for routine work and more for oversight, data and engineering.

The mention of Tier 2 cities is also relevant for India's regional job markets. Many GCCs are concentrated in India's largest metro cities, and offering set-up support in smaller cities gives companies another option on cost and hiring. If clients take that option, these jobs could spread more widely.

Short-term: LTM will start pitching GCC Origin to companies planning new centres in India, competing with other IT services firms, consulting companies and specialist GCC builders that offer similar services.

Long-term: If the unit wins clients, it could give LTM a steady revenue stream from a trend that has otherwise taken work away from traditional outsourcing. It may also push rivals to set up similar dedicated units.

Who is affected: Multinational companies planning or running centres in India, LTM's employees and investors, engineers and graduates looking for jobs in GCCs, especially in Tier 2 cities, and competing IT services and consulting firms.

Questions and Answers